Apparel manufacturing service minimums depend on what you are ordering.

Screen Printing -24 per design

Garment Embroidery- 24 per design

Dye-Sublimation Printing -24 per design

Cut and Sew Manufacturing -72 per style/color

Woven Labels-100

Stylus Apparel offers quantity discounts. That is — the more total garments you order, the less each individual garments will cost. If you are trying to order only 50 shirts, try increasing your quantity of shirts to 100, 250, or even 5,000. See the difference in price and price per piece!

Stylus Apparel will produce a sample free of charge with any production order. However: free pre-production samples cannot be created until we have received the production order deposit.

If you would like a sample before putting in a production order, we can accommodate that request — but will have to charge for the sample.

While we can technically produce a finished sample for any garment, the cost of a sample can be prohibitively expensive in small orders. In small run orders, it is simply not cost effective to request a sample. If you want a sample no matter what, please be aware of the cost. 

General sampling costs can be found on our Cut and Sew Sampling and Production page.

The website does not list our complete selection of customizable apparel products. Stylus Apparel has partnered with several blank apparel suppliers – we have access to thousands of products. If you do not see what you want, please let us know.

You will always receive a proof of your
order before it is put into production. We do not print, sublimate, embroider,
or otherwise create anything without your express, written approval.

Please review your proofs carefully. Look over all the
information listed within the proof, review the images carefully, and request
changes with anything you are not happy with.

If you
need changes made to your items, please let us know upon receipt of your
proof. We cannot be held responsible for mistakes and errors that occur if
you have approved production without carefully reviewing your proof
information.

If you
do not need changes to your proof, please reply to the e-mail and let us
know you approve your proof for production. Remember, we cannot move
forward with production until we have received written approval of a
proof.

Order turnaround is impossible to precisely estimate without
the details of a given project: turnaround times can depend on the services
rendered and the complexity of the order. Standard screen printing and
embroidery orders are 2 weeks; sublimation printing on blank garments are also
2 weeks. Anything cut and sew is 3-6 weeks. Also remember that shipping
times are not included in the turnaround estimate for your order.

Custom apparel manufacturing is a large undertaking for anyone.
Your order turnaround time begins when payment has been
processed. Please take this into consideration when calculating your in-hands date.
Here’s an example — let’s say you contact Stylus Apparel on
the 1st of January for screenprinted garments. You need your garments on the
15th of January for an event. On the 1st of January, you begin the ordering
process, and you let everyone know you need your goods on the 15th of January.
After the order is initialized, however, you do not make a payment immediately
— you wait until the 6th of January to make your payment. Unfortunately, at
this point, we will need to either charge a rush fee, or we must deliver your
goods with the standard two week turnaround for the 20th of January.
This is, again, because we do not begin processing your
order until after you have submitted a payment.

Please make sure you are absolutely ready to order.
Please make sure all the information you submit is correct and complete, especially payment information.
Please be ready to respond to Stylus Apparel with any change requests, and approvals.

We will contact you through the process of ordering custom apparel. Failure on your part to reply with approvals or change requests will result in a delay of
your order: again, we will not print, sublimate, embroider, or create
anything without your express, written approval.
Please avoid unnecessary contact with Stylus Apparel. We are more than happy to give you an update on the status of your order! However, calling us with
too much frequency can distract our employees and delay production.

For screen printing and embroidery, we can generally do rush
orders. Please indicate that your job should be rushed when you are
ordering. If you submit an order and then ask for it to be rushed, there is
a chance our production schedule will not allow us to fulfill your order as
requested.
Please note: non-negotiable rush fees, calculated by the day, accompany all rush orders.
Please also note: dye-sublimation printing, cut and sew manufacturing, and woven
labels cannot be rushed.

It depends on the type of order and how much time has passed. Once the adjustment period has passed, we are unable to make quantity
adjustments to your order.

 Screen Printing and Embroidery: You can add garments within THREE days of placing your order.
Cut and Sew and Sublimation: You can add garments within FIVE days of placing your order.

Screen printing is a great way to merchandise your brand.
Please contact us as soon as possible regarding cancellation. Refunds for cancelled orders are at the express discretion of Stylus Apparel and its employees. If we have already made significant progress on your order, cancellation may not be possible.

For
orders over $1,000: A deposit of 50% is required before production begins. The balance of your order is required before we release your finished products to you.
For
orders under $1,000: Payment is due in full before production begins.
Please be aware that we do not begin
production on an order until a deposit or a full payment has been completed. We
additionally do not release finished goods under any circumstances without receiving payment in full.

Credit cards, debit cards, bank checks, money orders, and cash.

No. Stylus Apparel will not move forward with an order until we have received a deposit or a payment in full (depending on the full total of the order). It takes time to create proofs, samples, and digitize artwork.

If we do these things prior to receiving payment, a client could decide to bring
the proofs, digitized artwork, or other work we have done to another print shop
without compensation. Our loss of money and time means we cannot serve our customers as effectively – and that’s a big problem!

Shipping costs vary depending on your location, amount of packages, weight and volume of each package. We use carriers like UPS, FedEx, USPS and freight carriers for all our shipments and are happy to provide an estimate using their quote tool once we have your address or zip code.

Shipping costs depend on where you are located. We manufacture and ship everything out of New Jersey.

Absolutely. Please let us know in advance if
you plan to pick up your order.

Contact us immediately. Your complete satisfaction is of the utmost importance to us! Stylus Apparel is a professional apparel factory. We have several standards and procedures in place to assure our quality remains top-notch – nevertheless, we are human and mistakes sometimes happen.

If there is an error, misprint, or issue with your order, we will work to correct mistakes, errors, or mishaps that have occurred. Again, your satisfaction is of supreme importance to Stylus Apparel.

Please note – we cannot be held responsible for any errors
or misprints that occur with apparel you provide (BYO orders).

Please contact us directly.

Dye-sublimation apparel printing is one of the hottest new technologies in custom apparel manufacturing.

Generally, no. If you paid to have your logo digitized into DST format, or if you paid to have your artwork vectorized, or if you paid screen set-up fees — these fees will not be charged again when you re-order with Stylus Apparel.

We unanimously prefer e-mail contact at Stylus Apparel. This is for several reasons. The most important reason that we prefer e-mail, by far: there is much less room for error. Phone calls are verbal and there is no record of the contents of a phone call, only that a phone call occurred. With e-mail, both you and the employees of Stylus Apparel have the full power to review the entirety of a conversation. This is advantageous to both parties, both Stylus Apparel and you will benefit from written records. Please note, in some instances, we may require written contact. This is especially true in the case of artwork approvals.

If you have not placed a quote or requested an order, unfortunately
the answer is no. We do not list our phone number on our website
precisely because we cannot contact you to discuss your order, pricing, or anything else until we have some information as collected by our quotation
request forms.
Please note: we can absolutely have discussions via phone once you have submitted a quotation form. However, you must, as your first step of contacting Stylus Apparel regarding a specific project, submit a quotation form.

Please use our Contact form. If your
request is urgent (i.e., an emergency) please feel free to call us instead. Always have your order number ready when you are requesting a status update on your order.

Monday through Friday, 9 AM to 5 PM, Eastern Time.

Yes! But before we can setup a meeting with one of our representatives, we will need you send us all information pertaining to your project for review.

Stylus Apparel is a wholesale manufacturer — we protect our brands. Because we are a wholesale manufacturer and we deal with brands, corporations, businesses, and organizations directly, it is of the utmost
importance that we accept only serious business inquiries from serious business
partners. This helps us achieve clientele goals more effectively.

Absolutely not. Your information will never be given, sold, or otherwise transmitted to a third party. We don’t like spam, either.

No. This is for one very big, very important reason: talking to you without first gathering the required information (i.e., through our quote forms) is wasteful of everyone’s time. If you’re interested in Cut and Sew Manufacturing, for instance, speaking with a representative before submitting
your CAD, mock-up, and/or tech-pack is essentially pointless. We need a lot of
information to answer any questions you may have.
What seems like a broad, easily answered question to you may
actually hinge on several factors, depending on the service you choose — just asking, “Can you do X on Y product for me” is not a question we can easily
answer. Asking a broad question outside of its context — i.e., outside of the
context of your particular piece and the garment manufacturing you choose — is basically meaningless.
We can answer, “Well, yes, but…” and list off 50-60 scenarios where it may not be possible. This results in you getting a lot of irrelevant information that is not useful to you, and results in us wasting time telling you this irrelevant information.
Or — we can gather the specific, relevant information about your product, your garment, and your project, and give you one answer hand-tailored to your piece, situation, and finances.
The latter is a much more efficient way to work, and the
only way Stylus Apparel works.

Yes. However, please discuss Bring Your Own (BYO) with us first. There may be a conflict between your desired apparel style and your desired service (e.g., you cannot bring us a non-polyester t-shirt for dye-sublimation printing).

Precise color matching depends on the services you need. We can mix Pantone colors for inks in screen printing and dyes in sublimation. As for embroidery, since there is no way for us to “mix” threads, we are limited to the stock color selection provided by our thread suppliers.

We do not offer artwork creation or artwork design services.
We are not an artwork studio and we do not specialize in the creation of such
artwork. For the best possible results, we strongly recommend pursuing someone
with a specialty in art, design, and logo creation.

We do offer artwork conversion: that is, if your
artwork or logo is not in digitized, production-ready format, we can convert
the logo from non-standard format into standard production formats (e.g., DST
for embroidery or vector-based logo for screen printing).

Stylus Apparel retains copies to all files we have
digitized. If you require your digitized artwork files, we will absolutely
deliver them to you. Please let us know if you need your artwork files.

Simple services such as screen printing, embroidery labels

are usually with in 24 hours (excluding weekends, holidays, and other

closures). More complex inquiries like cut and sew manufacturing or

dye-sublimation printing can take up to three days.